About ClaimTrace
Technology built around the realities of investigation work.
ClaimTrace was created from a simple observation: insurance investigation operations often involve complex coordination between clients, managers, investigators, tracers, reviewers and finance teams.
Traditional tools were not designed around that workflow.
ClaimTrace is built to bring those moving parts into one connected operational platform.
Motor — Own Damage
Opened 04 Mar · Vantara Assurance
Investigator
A. Mwangi
Deadline
12 Mar
Case type
Own damage
Activity timeline
-
Evidence uploaded
12m6 site photographs
-
Status changed
3hAllocated → In field
-
Case assigned
1dA. Mwangi · field visit
-
Case created
2dInstruction received
Latest remark
Insured confirmed vehicle location. Awaiting police abstract before report drafting.
Our approach
Purpose-built, not patched together.
ClaimTrace focuses on the actual workflow of investigation operations — from instruction and assignment to fieldwork, reporting, review, billing and client visibility.
- Instruction and assignment
- Fieldwork and evidence
- Reporting and review
- Billing and client visibility
Technology
Technology that works behind the operation.
The goal is not to add another complicated system.
The goal is to give investigation teams a clearer operational foundation, reduce unnecessary administrative work and provide clients with better visibility.
A clearer foundation
One operational record instead of scattered tools.
Less admin
Fewer things re-keyed, chased or reconciled after the fact.
Better visibility
Clients see progress without a round of emails.
Built with software engineering at its core.
ClaimTrace is powered by software development expertise from Codewave Systems, combining operational understanding with modern software engineering.
Get started
See what a connected investigation operation looks like.
Walk through ClaimTrace with our team against the way your organization works today.
- Guided walkthrough
- Built around your workflow
- No obligation