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Built around your workflow

One platform. Different stakeholders. One connected investigation process.

ClaimTrace is designed around the relationship between investigation companies, insurers and claims teams — giving each stakeholder the tools and visibility appropriate to their role.

One connected process

The same investigation, seen from three sides

An instruction moves through one record. Each stakeholder works with the part of it that concerns them, at the level of access they have been given.

The investigation company

Opens the case, allocates investigators and tracers, gathers evidence, builds the report and raises the invoice.

The insurer

Sends the instruction, follows progress through the portal and collects the completed report.

The claims team

Sees where the investigation stands and works from its output without chasing status updates.

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Find the right fit for your organisation

Tell us how your investigation work is structured today, and we will walk you through the part of ClaimTrace that matters to you.

  • Guided walkthrough
  • Built around your workflow
  • No obligation